{"id":652,"date":"2026-01-28T14:22:01","date_gmt":"2026-01-28T13:22:01","guid":{"rendered":"https:\/\/rechargeinfra.com\/no\/?page_id=652"},"modified":"2026-05-29T08:43:47","modified_gmt":"2026-05-29T06:43:47","slug":"faq","status":"publish","type":"page","link":"https:\/\/rechargeinfra.com\/no\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull blue-bg has-main-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--xxx-large);padding-bottom:var(--wp--preset--spacing--xxx-large)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center has-primary-color has-text-color has-link-color wp-elements-1e97c22e4cdf0e587d277d9964975e87\" style=\"letter-spacing:2px\">FAQ<\/p>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center has-base-color has-text-color has-link-color wp-elements-3c45d21a7533efd6e4e335f44c526d23\">Sp\u00f8rsm\u00e5l og svar om lading<\/h1>\n\n\n\n<p class=\"has-text-align-center has-base-color has-text-color has-link-color has-medium-font-size wp-elements-821d004525d812c7acdad74051ed4256\">Her finner du svar p\u00e5 de vanligste sp\u00f8rsm\u00e5lene om lading, betaling og bruk av v\u00e5re tjenester. Enten du lurer p\u00e5 priser, appen eller problemer med en ladestasjon, finner du hjelpen her.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-14363ae7 wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--small)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\"><form role=\"search\" method=\"get\" action=\"https:\/\/rechargeinfra.com\/no\/\" class=\"wp-block-search__button-outside wp-block-search__text-button faq-live-search wp-block-search\"    ><label class=\"wp-block-search__label screen-reader-text\" for=\"wp-block-search__input-1\" >Search<\/label><div class=\"wp-block-search__inside-wrapper\" ><input class=\"wp-block-search__input\" id=\"wp-block-search__input-1\" placeholder=\"S\u00f8k i v\u00e5r FAQ\" value=\"\" type=\"search\" name=\"s\" required \/><button aria-label=\"S\u00f8k\" class=\"wp-block-search__button has-text-color has-primary-alt-accent-color has-background has-tertiary-background-color wp-element-button\" type=\"submit\" >S\u00f8k<\/button><\/div><\/form><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignwide has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--large);padding-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9b66efd8 wp-block-columns-is-layout-flex\" style=\"padding-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">Kvittering &amp; betaling<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Hvordan f\u00e5r jeg kvittering for lading?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>For \u00e5 f\u00e5 kvittering fra en lade\u00f8kt i Recharge, avhenger det av hvordan du betalte. Dersom du brukte Recharge-appen, finner du kvitteringen direkte i appen under&nbsp;<em>Ladehistorikk<\/em>, hvor du kan velge den aktuelle ladingen.<\/p>\n\n\n\n<p>Hvis du har betalt med kort p\u00e5 laderen, kan kvitteringen hentes via QR-koden som vises p\u00e5 terminalen, eller via kvitteringssiden p\u00e5 nettsiden.<\/p>\n\n\n\n<p>Hvis du har betalt med kort p\u00e5 laderen, kan kvitteringen hentes via QR-koden som vises p\u00e5 terminalen, eller via kvitteringssiden p\u00e5 nettsiden. <a href=\"https:\/\/operator.rechargeinfra.eu\/charging-session\/invoice\" target=\"_blank\" rel=\"noreferrer noopener\">Recharge \u2013 Last ned kvittering.<\/a><\/p>\n\n\n\n<p>For \u00e5 finne riktig kvittering m\u00e5 du oppgi dato og de siste fire sifrene av kortet som ble brukt. &nbsp;<\/p>\n\n\n\n<p>Dersom du har betalt med Apple Pay eller Google Pay, er det viktig \u00e5 v\u00e6re klar over at du m\u00e5 bruke det virtuelle kortnummeret som ligger i walleten din, og ikke det fysiske kortnummeret ditt.<\/p>\n\n\n\n<p>Finner du ikke kvitteringen, kan du kontakte kundeservice, s\u00e5 hjelper vi deg gjerne.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9b66efd8 wp-block-columns-is-layout-flex\" style=\"padding-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">Reservasjon<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Hvorfor reserveres det et bel\u00f8p ved lading?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Ved lading med appen reserveres et bel\u00f8p p\u00e5 500 kr. Dette bel\u00f8pet trekkes ikke fra kontoen din, men holdes som en midlertidig reservasjon. N\u00e5r lade\u00f8kten er avsluttet, vil du bli belastet for det faktiske bel\u00f8pet, og reservasjonen vil bli opphevet. Hvor raskt bel\u00f8pet oppdateres i nettbanken din avhenger av banken din, men det kan ta opptil \u00e9n uke.<\/p>\n\n\n\n<p>Hvis den p\u00e5g\u00e5ende lade\u00f8kten overstiger det reserverte bel\u00f8pet, kan vi \u00f8ke reservasjonen i trinn p\u00e5 250\u202fNOK, uten \u00f8vre grense, basert p\u00e5 hvor mye du lader.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\"><strong>Hvorfor ble <\/strong>der reserver<strong>t et reservasjonsbel\u00f8p selv om ladingen ikke startet?<\/strong><\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>N\u00e5r du fors\u00f8ker \u00e5 starte en lade\u00f8kt, reserveres et bel\u00f8p p\u00e5 kortet ditt. Dette er en standard prosess for \u00e5 sikre at det er tilstrekkelige midler tilgjengelig for ladingen.<\/p>\n\n\n\n<p>Hvis lade\u00f8kten ikke starter, blir det reserverte bel\u00f8pet ikke belastet kontoen din, og reservasjonen blir automatisk frigitt. Dette kan ta noen virkedager, avhengig av banken din.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9b66efd8 wp-block-columns-is-layout-flex\" style=\"padding-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">Recharge app<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Swipe for \u00e5 starte lading fungerer ikke \u2013 hva skal jeg gj\u00f8re?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Det kan v\u00e6re at betalingskortet ikke er oppdatert, eller at du har en ubetalt lade\u00f8kt.<\/p>\n\n\n\n<p>Dersom du har sjekket dette og problemet fortsatt vedvarer, kan du kontakte v\u00e5r kundest\u00f8tte p\u00e5 telefon <a href=\"tel: +47 69 14 14 10\">+47 69 14 14 10<\/a> eller via v\u00e5rt kontaktskjema.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Hvordan finner jeg ladestasjoner ved hjelp av appen?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Du kan finne alle v\u00e5re ladestasjoner i hele Norden ved \u00e5 s\u00f8ke etter en by, et sted eller en adresse. Dersom du s\u00f8ker etter en spesifikk adresse, s\u00e5 vil du se hvor langt de ulike ladestasjonene ligger fra denne adressen. Appen vil ogs\u00e5 vise deg hvor langt det er \u00e5 g\u00e5 fra adressen til ladestasjonen.&nbsp;<\/p>\n\n\n\n<p>N\u00e5r du har lokalisert en ladestasjon, s\u00e5 kan du navigere til denne ladestasjonen ved \u00e5 benytte f.eks. Apple Maps, Google Maps eller Waze.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Kan jeg filtrere hvilke ladere jeg kan se i appens ladekart?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Ja! Du kan filtrere basert p\u00e5 b\u00e5de ladefart og type ladekontakt. Bruk appens filter-funksjonalitet.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Kan jeg se sanntidsinformasjon om tilgjengeligheten til ladestasjonene?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Ja, appen vil vise deg hvor mange av ladekontaktene p\u00e5 ladestasjonen som er tilgjengelig.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Hvilke typer kontakter og ladehastigheter har ladestasjonene?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Vi tilbyr lynladere med ladeeffekt fra 150 kW til 400 kW, i tillegg til hurtigladere fra 50 kW. De fleste laderne har CCS-kontakt, men vi tilbyr ogs\u00e5 CHAdeMO p\u00e5 flere lokasjoner. Du kan enkelt filtrere p\u00e5 kontakttype i Recharge-appen.<\/p>\n\n\n\n<p>I tillegg har vi mange AC-ladere med ladeeffekt fra 3,6 kW til 22 kW.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Hvordan oppretter og administrerer jeg kontoen min i appen?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Etter at du har lastet ned appen, m\u00e5 du registrere deg som bruker. Du vil motta en epost hvor du blir bedt om \u00e5 aktivere kontoen din. N\u00e5r du s\u00e5 har logget inn i appen, tar den deg gjennom noen enkle steg for \u00e5 gj\u00f8re ladeopplevelsen optimal. Alle detaljene om kontoen din finnes i appen, og du kan b\u00e5de se og endre informasjonen din raskt og enkelt.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Hvilke betalingskort st\u00f8tter appen?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Appen st\u00f8tter betaling med kredittkort (Visa eller Mastercard) og ApplePay og GooglePay. Du legger inn betalingskortet i appen, og n\u00e5r du lader vil bel\u00f8pet trekkes fra dette kortet.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Er det en faktureringshistorikk eller kvitteringsfunksjon i appen?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Ja, du kan se all ladehistorikken din i appen, og du kan laste ned og\/eller dele kvittering for alle lade\u00f8ktene du har utf\u00f8rt. Du vil i tillegg f\u00e5 epost med betalingsoppgave etter hver lade\u00f8kt.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Er appen kompatibel med min spesifikke elbilmodell?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Du kan lade de fleste elbiler med Recharge-appen. For enkelte bilmodeller kan du ogs\u00e5 koble bilkontoen din, for eksempel fra Volkswagen eller Kia, til appen. Da f\u00e5r du blant annet mulighet til \u00e5 se bilens batteriniv\u00e5 (State of Charge) underveis i lade\u00f8kten.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Hvorfor f\u00e5r jeg feilmelding n\u00e5r jeg legger til betalingskort i appen?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Hvis du f\u00e5r en feilmelding n\u00e5r du legger til betalingskortet ditt, skyldes det vanligvis et problem under kortverifiseringen. Etter at du har fullf\u00f8rt BankID-verifiseringen, m\u00e5 du g\u00e5 tilbake til den samme nettsiden hvor du opprinnelig registrerte kortopplysningene dine. Der m\u00e5 du bekrefte registreringen av kortet. N\u00e5r dette steget er fullf\u00f8rt, blir du sendt tilbake til appen, og betalingskortet skal v\u00e6re lagt til.<\/p>\n\n\n\n<p>Hvis du fortsatt opplever problemer, ber vi deg kontakte kundeservice for videre hjelp.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Jeg f\u00e5r ikke logget inn i appen<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Kontroller at e-postadressen og passordet er skrevet inn riktig, og at det ikke er lagt inn ekstra mellomrom. Hvis du allerede har en konto, men ikke f\u00e5r logget inn, velg \u00abGlemt passord\u00bb. Da vil du motta en lenke for \u00e5 opprette et nytt passord og f\u00e5 tilgang til kontoen igjen.<\/p>\n\n\n\n<p>Hvis du fortsatt ikke f\u00e5r logget inn etter \u00e5 ha tilbakestilt passordet, anbefaler vi at du oppdaterer appen til nyeste versjon eller installerer den p\u00e5 nytt. Vedvarer problemet, kontakt kundeservice for videre hjelp.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Hva er 2-faktor autentisering?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Tofaktorautentisering (2FA) er et ekstra sikkerhetslag som beskytter kontoen din. N\u00e5r du logger inn, m\u00e5 du bekrefte identiteten din b\u00e5de med passordet ditt og en engangskode som sendes til e-posten din.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\"><strong>Jeg har ikke mottatt verifiseringsmail fra Recharge-appen<\/strong><\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Hvis du ikke har mottatt verifiseringsmailen, anbefaler vi at du sjekker s\u00f8ppelpost- eller spam-mappen, da e-poster noen ganger kan havne der. Hvis du fortsatt ikke finner e-posten, kontroller at du har skrevet inn riktig e-postadresse og pr\u00f8v \u00e5 be om en ny verifiseringsmail ved \u00e5 bruke \u00abGlemt passord\u00bb.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\"><strong>Appen st\u00e5r og laster eller viser en feilmelding \u2013 hva gj\u00f8r jeg?<\/strong><\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Pr\u00f8v f\u00f8rst \u00e5 lukke og \u00e5pne appen p\u00e5 nytt. Sjekk ogs\u00e5 at du har internettilgang, at appen er oppdatert til nyeste versjon, og at betalingsmetoden din er gyldig.<\/p>\n\n\n\n<p>Hvis problemet vedvarer, kan du pr\u00f8ve \u00e5 starte ladingen p\u00e5 nytt eller bruke en annen betalingsmetode, som kortbetaling eller QR-kode. F\u00e5r du fortsatt ikke startet ladingen, anbefaler vi at du kontakter kundeservice.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Hvordan kan jeg rapportere et problem eller gi tilbakemelding?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Appen har funksjon hvor du kan gi tilbakemelding p\u00e5 en lader eller en lade\u00f8kt, og vi setter stor pris p\u00e5 at du gj\u00f8r nettopp det! Tilbakemeldinger fra kunder gir oss muligheten til \u00e5 bli bedre.<\/p>\n<\/div><\/div><\/div>\n\n\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Hvordan kan jeg starte og stoppe en lade\u00f8kt med appen?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<ol class=\"wp-block-list\">\n<li>\u00c5pne appen, og logg inn. Dersom du ikke har lagt til et godkjent betalingskort, s\u00e5 vil appen gi deg beskjed om dette.<\/li>\n\n\n\n<li>Koble ladekabelen til bilen<\/li>\n\n\n\n<li>Start lading\n<ol class=\"wp-block-list\">\n<li>Enten ved \u00e5 lokalisere laderen i appen, trykke p\u00e5 \u00abLad her,\u00bb velge ladekontakt og sveipe til h\u00f8yre for \u00e5 starte, eller<\/li>\n\n\n\n<li>Bruke Scan QR-kode-funksjonaliteten ved \u00e5 scanne QR-koden p\u00e5 ladeuttaket. Dette vil ta deg rett ladekontakt-siden, hvor du kan sveipe til h\u00f8yre for \u00e5 starte lading.<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>Stoppe lading gj\u00f8r du ved \u00e5 sveipe til venstre p\u00e5 siden som viser p\u00e5g\u00e5ende lade\u00f8kt<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Reservert bel\u00f8p ved lading med appen<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Ved lading med appen reserveres et bel\u00f8p p\u00e5 500 kr. Dette bel\u00f8pet trekkes ikke fra kontoen din, men holdes som en midlertidig reservasjon. N\u00e5r lade\u00f8kten er avsluttet, vil du bli belastet for det faktiske bel\u00f8pet, og reservasjonen vil bli opphevet. Hvor raskt bel\u00f8pet oppdateres i nettbanken din avhenger av banken din, men det kan ta opptil \u00e9n uke.<\/p>\n\n\n\n<p>Hvis den p\u00e5g\u00e5ende lade\u00f8kten overstiger det reserverte bel\u00f8pet, kan vi \u00f8ke reservasjonen i trinn p\u00e5 250\u202fNOK, uten \u00f8vre grense, basert p\u00e5 hvor mye du lader.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9b66efd8 wp-block-columns-is-layout-flex\" style=\"padding-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">Kortbetaling<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Hvilke betalingskort aksepterer vi?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Vi aksepterer alle MasterCard, Visa og Maestro.<br><br>Diners og Amex er ikke gyldige betalingskort.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">St\u00f8tter terminalen Samsung Pay, Google Pay og Apple Pay?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Ja, v\u00e5re betalingsterminaler st\u00f8tter b\u00e5de Apple Pay, Google Pay og Samsung Pay for enkel og kontaktl\u00f8s betaling.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Hvordan f\u00e5r jeg en kvittering?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Du kan f\u00e5 tilgang til transaksjonene og kvitteringen&nbsp;<a href=\"http:\/\/receipt.rechargeinfra.eu\/\">her<\/a>. Du trenger \u00e5 ha tilgang til de fire siste sifrene p\u00e5 det kortet du brukte ved ladingen, samt datoen for n\u00e5r ladingen fant sted.<\/p>\n\n\n\n<p><strong>Viktig informasjon:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dersom du har brukt en digital betalingstjeneste som&nbsp;<strong>Apple Pay<\/strong>&nbsp;eller&nbsp;<strong>Google Pay<\/strong>, v\u00e6r oppmerksom p\u00e5 at det digitale kortet i appen ofte har&nbsp;<strong>andre fire siste siffer<\/strong>&nbsp;enn det fysiske kortet ditt. Det er disse digitale sifrene du m\u00e5 bruke for \u00e5 s\u00f8ke etter transaksjonen.<br><em>Du kan sjekke dette i innstillingene for lommeboken p\u00e5 telefonen din.<\/em><\/li>\n\n\n\n<li><strong>Datoen du blir trukket<\/strong>&nbsp;for ladingen kan v\u00e6re&nbsp;<strong>forskjellig fra datoen du faktisk ladet<\/strong>. Dersom du ikke finner kvitteringen din, anbefaler vi \u00e5 s\u00f8ke 1\u20132 dager f\u00f8r og etter den aktuelle ladedatoen.<\/li>\n\n\n\n<li>Det kan dukke opp&nbsp;<strong>andre lade\u00f8kter som ikke er dine<\/strong>, dersom andre kunder har brukt et kort med samme fire siste siffer og ladet med Recharge samme dag. Vennligst dobbeltsjekk detaljer som sted, tidspunkt og bel\u00f8p for \u00e5 identifisere riktig transaksjon.<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Hvilke ladere har kortbetaling<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Vi har kortbetaling p\u00e5 alle v\u00e5re lynladere over 50 kW. <\/p>\n\n\n\n<p>Hvis laderen ikke har kortbetaling, kan du laste ned Recharge-appen og starte lading via appen, eller skanne QR-kode p\u00e5 laderen for nettbetaling. Vi tilbyr ogs\u00e5 lading via v\u00e5re <a href=\"https:\/\/rechargeinfra.com\/no\/ladeleverandorer\/\">ladeleverand\u00f8rer<\/a>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Reservert bel\u00f8p ved lading med bankkort<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Ved kortbetaling reserveres et bel\u00f8p p\u00e5 500 kr. Dette bel\u00f8pet trekkes ikke fra kontoen din, men holdes som en midlertidig reservasjon. N\u00e5r lade\u00f8kten er avsluttet, vil du bli belastet for det faktiske bel\u00f8pet, og reservasjonen vil bli opphevet. Hvor raskt bel\u00f8pet oppdateres i nettbanken din avhenger av banken din, men det kan ta opptil \u00e9n uke.<\/p>\n\n\n\n<p>Hvis den p\u00e5g\u00e5ende lade\u00f8kten overstiger det reserverte bel\u00f8pet, kan vi \u00f8ke reservasjonen i trinn p\u00e5 250\u202fNOK, uten \u00f8vre grense, basert p\u00e5 hvor mye du lader.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9b66efd8 wp-block-columns-is-layout-flex\" style=\"padding-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">RFID-ladekort\/brikke<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Hvordan f\u00e5r jeg bestilt Recharge-ladekort?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Du kan enkelt bestille et Recharge-ladekort direkte i Recharge-appen. G\u00e5 til Profil og velg ladebrikke. Trykk deretter legg til kort, og be om ladekort. \u00a0N\u00e5r bestillingen er gjennomf\u00f8rt, sender vi ladekortet til adressen du har registrert i appen.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Jeg har bestilt et ladekort, men det har ikke kommet?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Dersom det er mer enn 10 dager siden du bestilte ladekortet, vennligst kontakt v\u00e5r kundest\u00f8tte <a href=\"tel: +47 69 14 14 10\">+47 69 14 14 10<\/a> for \u00e5 f\u00e5 hjelp. Kortet blir sendt fra Nederland, s\u00e5 det kan ta litt tid for det \u00e5 komme frem til Norge.&nbsp;<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Kan jeg bruke ladekort\/brikke fra andre leverand\u00f8rer hos Recharge?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Ja, vi samarbeider med flere ulike ladeleverand\u00f8rer. Se oversikt over alle <a href=\"https:\/\/rechargeinfra.com\/no\/ladeleverandorer\/\">ladeleverand\u00f8rerene her<\/a>.<\/p>\n\n\n\n<p>Dersom du opplever at din ladebrikke ikke fungerer hos Recharge, vennligst kontakt <a href=\"https:\/\/rechargeinfra.com\/no\/ladeleverandorer\/\">ladeleverand\u00f8ren<\/a> direkte<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Kan jeg registrere mitt ladekort\/brikke fra andre leverand\u00f8rer i Recharge appen?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Nei, per i dag st\u00f8tter Recharge-appen kun Recharge ladekort. Du kan bestille Recharge ladekort i Recharge-appen.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9b66efd8 wp-block-columns-is-layout-flex\" style=\"padding-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">Abonnementer<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Er det bindingstid p\u00e5 abonnementet?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Nei, det er ingen bindingstid. Du kan n\u00e5r som helst si opp abonnementet, og det vil v\u00e6re aktivt til neste faktureringsdato.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Gjelder abonnementet p\u00e5 alle type ladere?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>MOVE-abonnementet gjelder p\u00e5 alle Recharge lynladere og hurtigladere (over 50 kW) i Norge, Sverige og Finland.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Hvordan blir abonnementet belastet?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Abonnementsavgiften belastes m\u00e5nedlig fra den dagen du starter det. Denne datoen blir din faste trekkdato hver m\u00e5ned.<\/p>\n\n\n\n<p><strong>Eksempel<\/strong>:&nbsp;Hvis du starter abonnementet 9. juni, vil neste betaling skje 9. juli.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Kan jeg bruke abonnementet i flere land?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Ja, MOVE gjelder i Norge, Sverige og Finland. M\u00e5nedsprisen er den samme, men ladeprisen per kWh kan variere mellom landene. Du finner oppdaterte priser for hvert land p\u00e5 v\u00e5r nettside.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Hvordan sier jeg opp abonnementet?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Du kan si opp abonnementet n\u00e5r som helst i Recharge-appen. Abonnementet vil v\u00e6re aktivt ut innev\u00e6rende periode og avsluttes automatisk p\u00e5 neste faktureringsdato. Faktureringsdatoen er alltid synlig i appen.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Kan jeg lade uten abonnement?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Ja, du kan lade uten abonnement. Du kan enkelt betale med kort, ladebrikke, QR-kode eller via appen uten \u00e5 tegne abonnement.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9b66efd8 wp-block-columns-is-layout-flex\" style=\"padding-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">Lading<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Jeg har problemer med \u00e5 lade, hva gj\u00f8r jeg?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Det kan v\u00e6re flere \u00e5rsaker til at du ikke f\u00e5r ladet. Her er noen tips til hva du kan gj\u00f8re om du ikke f\u00e5r ladet:<\/p>\n\n\n\n<p><strong>Koble fra, sett kabelen tilbake i laderen, og pr\u00f8v igjen.<\/strong>&nbsp;F\u00f8lg instruksjonene p\u00e5 laderen punktvis. V\u00e5re instruksjoner er laget spesielt for den lade-modellen du st\u00e5r ved.<\/p>\n\n\n\n<p><strong>Sjekk om n\u00f8dstoppen er trykket inn.<\/strong>&nbsp;Den kan se litt forskjellig ut p\u00e5 de forskjellige ladestasjonene, men som regel er det en r\u00f8d bryter. Ofte er det enkelt \u00e5 skru den tilbake til normal posisjon.<\/p>\n\n\n\n<p><strong>Pr\u00f8v en annen startmetode.<\/strong>&nbsp;Dersom du lader med app eller ladebrikke kan det v\u00e6re problemer med valgt betalingsl\u00f8sning som hindrer lading.<\/p>\n\n\n\n<p><strong>Pr\u00f8v en annen lader p\u00e5 samme sted.<\/strong>&nbsp;Noen ganger kan det dessverre hende at en lader er ute av drift. Det betyr ikke n\u00f8dvendigvis at alle laderne p\u00e5 stedet er ute av drift.<\/p>\n\n\n\n<p><strong>Ring kundeservice.<\/strong>&nbsp;V\u00e5r kundeservice kan hjelpe deg. De l\u00f8ser fleste problemer de f\u00e5r inn over telefon i f\u00f8rste linje. V\u00e5r kundeservice er d\u00f8gn\u00e5pen:&nbsp;<a href=\"tel:+4769141410\">+ 47 69 14 14 10<\/a>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Hvor kan jeg lade?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p id=\"block-403ed310-1159-4cd8-8f14-c13e96217180\">Du kan lade i v\u00e5rt \u00e5pne ladenettverk i Norge, Sverige og Finland. Du finner en oversikt over alle laderne i&nbsp;<a href=\"https:\/\/rechargeinfra.com\/no\/ladekart\/\">ladekartet<\/a>&nbsp;v\u00e5rt!<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Hva er forskjellen p\u00e5 en normallader, hurtiglader og lynlader?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>De tre ladetypene sier noe om effekt\/ladefart, alts\u00e5 hvor lang tid laderen bruker p\u00e5 \u00e5 levere str\u00f8m til elbilen. Det er ikke alle elbiler som kan utnytte den maksimale ladefarten laderen kan levere. Er du usikker p\u00e5 hvilke ladetyper som passer din elbil kan du unders\u00f8ke dette hos billeverand\u00f8ren din.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Normal lader: 3,6 \u2013 22 kW. Estimert ladetid (80%) 3\u2013 10 timer.<\/li>\n\n\n\n<li>Hurtiglader: 50 \u2013 150 kW. Estimert ladetid (etter behov) 15 \u2013 120 minutter.<\/li>\n\n\n\n<li>Lynlader: Over 150 kW. Estimert ladetid (etter behov) 10 \u2013 45 minutter.<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\"><strong>Hvorfor lader bilen saktere n\u00e5r det er kaldt?<\/strong><\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Hurtiglading g\u00e5r saktere n\u00e5r batteriet er kaldt. Dette har rett og slett med batterikjemi \u00e5 gj\u00f8re: ionene beveger seg saktere i en kald batteripakke enn i en varm. Kulden har ingen effekt p\u00e5 selve laderen og den vil gi samme effekt som den er merket med. Det er er bilens batteristyringssystem som begrenser ladefarten for \u00e5 sk\u00e5ne batteriet.<\/p>\n\n\n\n<p><em>Tips: For at ladingen skal g\u00e5 raskere n\u00e5r det er kaldt kan det v\u00e6re fornuftig \u00e5 lade elbilen n\u00e5r batteriet er varmt. Planlegg for eksempel et ladestopp mot sluttet av turen.<\/em><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Hvilken ladekabel passer til min bil?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Det finnes&nbsp;flere typer ladekabler, og p\u00e5 mange stasjoner vil&nbsp;du kunne velge&nbsp;<a href=\"https:\/\/rechargeinfra.com\/no\/ladekart\/\" type=\"page\" id=\"644\">flere ladealternativer<\/a>.&nbsp;<\/p>\n\n\n\n<p><strong>For normallading&nbsp;<\/strong>s\u00e5 m\u00e5 du alltid ha med deg din egen mode 3 type 2-ladekabel som passer til din bil. Dette er som regel standardutstyr p\u00e5 alle nye elbiler, og ved kj\u00f8p av elbil f\u00e5r man vanligvis med seg to kabler. Den ladekabelen som har en vanlig \u201dstikkontakt\u201d i enden kan ikke&nbsp; benyttes p\u00e5 v\u00e5re offentlige ladestasjoner.<\/p>\n\n\n\n<p><strong>P\u00e5 hurtigladere og lynladere<\/strong>&nbsp;er det alltid fastmonterte kabler, og p\u00e5 de aller fleste ladestasjoner vil du finne b\u00e5de en CCS\/Combo-kontakt og en CHAdeMO-kontakt. Kun \u00e9n av de vil passe i din bil. De fleste nye elbiler kommer&nbsp;i&nbsp;dag med CCS, som er den europeiske standarden for ladekabler.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Hvorfor f\u00e5r jeg ikke mer str\u00f8m?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Hvor mye str\u00f8m du f\u00e5r over gitt tid, alts\u00e5&nbsp;<strong>ladefarten,<\/strong>&nbsp;avhenger av flere ting; blant annet&nbsp; hvilke elbilmodell du har, hva slags ladestasjon du lader ved, batteritemperatur og bilens batteriniv\u00e5.<\/p>\n\n\n\n<p>Det er alltid bilen som bestemmer hvor mye str\u00f8m den kan ta imot! Det er bilens batteristyringssystem som begrenser ladefarten, for \u00e5 sk\u00e5ne batteriet.<\/p>\n\n\n\n<p><em>Eksempel: En elbil som ikke kan lade p\u00e5 h\u00f8yere effekt enn 40 kW, vil derfor ikke kunne f\u00e5 mer enn 40 kW \u2013 selv om laderen har en maksimal ladefart p\u00e5 150 kW.&nbsp;<\/em><\/p>\n\n\n\n<p>Alle ladestasjonene v\u00e5re er merket med maks ladefart. S\u00e5 v\u00e6re oppmerksom p\u00e5 at selv om elbilen din kan ta imot en ladefart p\u00e5 150 kW, vil den aldri kunne f\u00e5 mer enn det ladestasjonen er merket med.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Jeg f\u00e5r ikke koblet ladekabelen fra bil\/ladestasjon, hva gj\u00f8r jeg?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Start alltid med \u00e5 dytte kabelen tilbake inn i bilen, og start ladingen p\u00e5 nytt. Avslutt s\u00e5 ladingen og fors\u00f8k \u00e5 ta ut kontakten igjen.<\/p>\n\n\n\n<p>Dersom du ikke f\u00e5r l\u00f8s kabelen p\u00e5 en hurtiglader er det sannsynligvis bilen som l\u00e5ser kabelen. Mange biler har en utl\u00f8serknapp, informasjon om denne finner du i bilens instruksjonsbok.<\/p>\n\n\n\n<p>Dersom du ikke f\u00e5r l\u00f8s kabelen p\u00e5 en normallader, fors\u00f8k \u00e5 ta den ut av bilen f\u00f8rst. Dette bryter kretsen og vil l\u00f8se ut l\u00e5sepinnen i laderen.<\/p>\n\n\n\n<p>St\u00e5r du fortsatt fast, ring oss p\u00e5&nbsp;<a href=\"tel:+4769141410\">+ 47 69 14 14 10<\/a>, slik at vi kan hjelpe deg!<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\"><strong><strong>Hva gj\u00f8r jeg hvis en ladestasjon ikke fungerer?<\/strong><\/strong><\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Det kan v\u00e6re mange \u00e5rsaker til at en ladestasjon er ute av drift. Her er de vanligste \u00e5rsakene og Det kan v\u00e6re flere \u00e5rsaker til at en ladestasjon er midlertidig ute av drift. I mange tilfeller kan problemet l\u00f8ses raskt.<\/p>\n\n\n\n<p>Vanlige \u00e5rsaker kan v\u00e6re:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>N\u00f8dstopp-knappen er aktivert og m\u00e5 tilbakestilles<\/li>\n\n\n\n<li>Laderen trenger en omstart<\/li>\n\n\n\n<li>Midlertidige problemer med mobilnettet p\u00e5virker app- eller nettbetaling<\/li>\n\n\n\n<li>Feilen krever service eller reservedeler<\/li>\n<\/ul>\n\n\n\n<p>Kontakt gjerne kundeservice p\u00e5 telefon&nbsp;<a href=\"tel:+4769141410\">+47 69 14 14 10<\/a>&nbsp;eller&nbsp;<a href=\"mailto:kundeservice@rechargeinfra.com\">e-post<\/a>&nbsp;hele d\u00f8gnet. I mange tilfeller kan vi hjelpe deg direkte eller starte feils\u00f8king med \u00e9n gang.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\"><strong>Hvorfor kan det ta tid \u00e5 reparere en ladestasjon?<\/strong><\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Noen feil kan l\u00f8ses raskt, mens andre krever service p\u00e5 stedet eller utskifting av deler. Reparasjonstiden kan blant annet p\u00e5virkes av:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ventetid p\u00e5 reservedeler<\/li>\n\n\n\n<li>Feils\u00f8king og testing av utstyr<\/li>\n\n\n\n<li>Oppf\u00f8lging med utstyrsleverand\u00f8r eller servicepartner<\/li>\n<\/ul>\n\n\n\n<p>Meld alltid  fra til&nbsp;<a href=\"https:\/\/rechargeinfra.com\/no\/kundeservice\/\" type=\"page\" id=\"650\">kundeservice<\/a>&nbsp;dersom du oppdager en ladestasjon som ikke fungerer. V\u00e5re team kan ofte unders\u00f8ke feilen eksternt og sette i gang n\u00f8dvendige tiltak raskt.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Hvordan kan jeg foresl\u00e5 nye lokasjoner, og hvordan f\u00f8lges behovet for utvidelse opp?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Vi tar gjerne imot forslag til nye ladelokasjoner eller utvidelser av eksisterende stasjoner. Send oss gjerne en&nbsp;<a href=\"mailto:kundeservice@rechargeinfra.com\">e-post<\/a>&nbsp;med \u00f8nsket sted, gjerne inkludert postnummer og stedsnavn.<\/p>\n\n\n\n<p>Alle innspill vurderes som en del av utviklingen av ladenettverket v\u00e5rt, sammen med trafikkdata, ladebehov og tilgjengelig nettkapasitet.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9b66efd8 wp-block-columns-is-layout-flex\" style=\"padding-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">Ladeleverand\u00f8rer<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px solid null;border-right:0px solid null;border-bottom:2px solid #ffc836;border-left:0px solid null\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Hva er en ladeleverand\u00f8r?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:1px solid #e3dfdf38;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>En ladeleverand\u00f8r&nbsp;tilbyr ladetjenester som f.eks. betaling med app eller ladebrikke. Og siden Recharge opererer et \u00e5pent ladenettverk, har ladeleverand\u00f8rene mulighet til \u00e5 tilby sine tjenester p\u00e5 v\u00e5re ladestasjoner. Da kan vi gi deg som kunde valgfriheten til \u00e5 velge den leverand\u00f8rer som passer deg best.<\/p>\n\n\n\n<p>Det er opp til hver enkelt ladeleverand\u00f8r \u00e5 fastsette priser og vilk\u00e5r. Du kan ogs\u00e5 lade ved drop-in p\u00e5 v\u00e5re ladestasjoner uten \u00e5 v\u00e6re registrert hos en ladeleverand\u00f8r.<\/p>\n\n\n\n<p>I denne oversikten finner du en oversikt over alle<a href=\"https:\/\/rechargeinfra.com\/no\/bedriftslosninger\/ladeleverandorer-mer-fleksibilitet\/\">&nbsp;ladeleverand\u00f8rer.<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Hva er et \u00e5pent ladenettverk?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Det er ikke alle ladeleverand\u00f8rer som drifter eller eier egne ladestasjoner. Det gj\u00f8r Recharge. I et \u00e5pent ladenettverk disponerer ladeleverand\u00f8rene ladestasjonene v\u00e5re, slik at de har mulighet til \u00e5 selge sine ladetjenester. Vi i Recharge tror at denne holdningen til delingskulturen vil l\u00f8nne oss alle sammen i fremtiden!<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px solid null;border-right:0px solid null;border-bottom:2px solid #ffc836;border-left:0px solid null\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Hvilke ladeleverand\u00f8rer tilbyr Recharge?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:1px solid #e3dfdf38;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Listen over ladeleverand\u00f8rer vokser stadig, og her finner du&nbsp;en oppdatert oversikt over alle v\u00e5re&nbsp;<a href=\"https:\/\/rechargeinfra.com\/no\/ladeleverandorer\/\" type=\"page\" id=\"656\">ladeleverand\u00f8rer<\/a>.<\/p>\n\n\n\n<p>Det er ikke alle ladeleverand\u00f8rene som har tilgang til alle ladestasjonene. Finn tilgjengelige ladestasjoner i&nbsp;<a href=\"https:\/\/rechargeinfra.com\/no\/ladekart\/\" type=\"page\" id=\"644\">ladekartet v\u00e5rt<\/a>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px solid null;border-right:0px solid null;border-bottom:2px solid #ffc836;border-left:0px solid null\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Ladeoperat\u00f8r og ladeleverand\u00f8r \u2013 hvem skal jeg kontakte for hva?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:1px solid #e3dfdf38;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p><strong>Hvis du har problemer med lading med app, brikke<\/strong>&nbsp;eller har sp\u00f8rsm\u00e5l om betaling knyttet til lading via en ladeleverand\u00f8r, s\u00e5 skal du ta kontakt med leverand\u00f8ren av appen\/brikken.&nbsp;<a href=\"https:\/\/rechargeinfra.com\/no\/kundeservice\/\" type=\"page\" id=\"650\">Du finner all kontaktinformasjon her<\/a>.<\/p>\n\n\n\n<p><strong>Hvis du lader med drop-in<\/strong>&nbsp;og har sp\u00f8rsm\u00e5l om dette, eller vil melde feil om en lader som ikke virker, ta kontakt med Recharge.&nbsp;Du kan ringe v\u00e5r d\u00f8gn\u00e5pne kundeservice p\u00e5 telefon&nbsp;<a href=\"tel:+4769141410\">+47 69 14 14 10<\/a>&nbsp;eller skrive til oss p\u00e5&nbsp;<a href=\"mailto:kundeservice@rechargeinfra.com\">kundeservice@rechargeinfra.com<\/a>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px solid null;border-right:0px solid null;border-bottom:2px solid #ffc836;border-left:0px solid null\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\"><strong>Kan jeg bruke ladebrikke eller app fra andre leverand\u00f8rer hos Recharge?<\/strong><\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:1px solid #e3dfdf38;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Ja, du kan b\u00e5de bruke ladebrikke og app fra ulike ladeleverand\u00f8rer p\u00e5 v\u00e5re ladestasjoner. Se fullstendig liste over v\u00e5re&nbsp;<a href=\"https:\/\/rechargeinfra.com\/no\/ladeleverandorer\/\" type=\"page\" id=\"656\">ladeleverand\u00f8rer her<\/a>.<\/p>\n\n\n\n<p>Recharge har ogs\u00e5 v\u00e5r egen app! Denne finner du i App Store og Google Play. Se egen Sp\u00f8rsm\u00e5l-og-Svar-seksjon om Recharge-appen.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>FAQ Sp\u00f8rsm\u00e5l og svar om lading Her finner du svar p\u00e5 de vanligste sp\u00f8rsm\u00e5lene om lading, betaling og bruk av v\u00e5re tjenester. Enten du lurer p\u00e5 priser, appen eller problemer med en ladestasjon, finner du hjelpen her. Kvittering &amp; betaling Reservasjon Recharge app Kortbetaling RFID-ladekort\/brikke Abonnementer Lading Voucher Ladeleverand\u00f8rer<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-652","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Recharge Norway<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rechargeinfra.com\/no\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"nb_NO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Recharge Norway\" \/>\n<meta property=\"og:description\" content=\"FAQ Sp\u00f8rsm\u00e5l og svar om lading Her finner du svar p\u00e5 de vanligste sp\u00f8rsm\u00e5lene om lading, betaling og bruk av v\u00e5re tjenester. Enten du lurer p\u00e5 priser, appen eller problemer med en ladestasjon, finner du hjelpen her. 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