{"id":2893,"date":"2026-05-28T07:55:33","date_gmt":"2026-05-28T07:55:33","guid":{"rendered":"https:\/\/rechargeinfra.com\/fi\/?page_id=2893"},"modified":"2026-05-29T15:04:23","modified_gmt":"2026-05-29T15:04:23","slug":"faq","status":"publish","type":"page","link":"https:\/\/rechargeinfra.com\/fi\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull blue-bg has-main-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--xxx-large);padding-bottom:var(--wp--preset--spacing--xxx-large)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center has-primary-color has-text-color has-link-color wp-elements-1e97c22e4cdf0e587d277d9964975e87\" style=\"letter-spacing:2px\">FAQ<\/p>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center has-base-color has-text-color has-link-color wp-elements-71b330a2aff66be2cb94a8134c46d357\">Usein kysytty\u00e4 s\u00e4hk\u00f6auton lataamisesta<\/h1>\n\n\n\n<p class=\"has-text-align-center has-base-color has-text-color has-link-color has-medium-font-size wp-elements-af78abb1017b64427a24b03c1be2dd1e\">Mietitk\u00f6, mit\u00e4 lataaminen maksaa tai miten toimia, jos latauspiste ei toimi? T\u00e4\u00e4lt\u00e4 l\u00f6yd\u00e4t vastaukset tavallisimpiin s\u00e4hk\u00f6auton lataamista koskeviin kysymyksiin.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-14363ae7 wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--small)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\"><form role=\"search\" method=\"get\" action=\"https:\/\/rechargeinfra.com\/fi\/\" class=\"wp-block-search__button-outside wp-block-search__text-button faq-live-search wp-block-search\"    ><label class=\"wp-block-search__label screen-reader-text\" for=\"wp-block-search__input-1\" >Search<\/label><div class=\"wp-block-search__inside-wrapper\" ><input class=\"wp-block-search__input\" id=\"wp-block-search__input-1\" placeholder=\"Haku Usein kysytyt kysymykset\" value=\"\" type=\"search\" name=\"s\" required \/><button aria-label=\"Haku\" class=\"wp-block-search__button has-text-color has-primary-alt-accent-color has-background has-tertiary-background-color wp-element-button\" type=\"submit\" >Haku<\/button><\/div><\/form><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignwide has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--large);padding-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9b66efd8 wp-block-columns-is-layout-flex\" style=\"padding-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">Kuitti ja maksu<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Miten saan kuitin latauksesta?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Kuitin saaminen Rechargen lataustapahtumasta riippuu siit\u00e4, miten maksoit. Jos k\u00e4ytit Recharge-sovellusta, l\u00f6yd\u00e4t kuitin suoraan sovelluksesta kohdasta <em>Lataushistoria<\/em>, jossa voit valita kyseisen latauksen.<\/p>\n\n\n\n<p>Jos olet maksanut kortilla laturilla, kuitin voi hakea laturin n\u00e4yt\u00f6ll\u00e4 n\u00e4kyv\u00e4n QR-koodin kautta tai verkkosivun kuittisivulta. <a href=\"https:\/\/operator.rechargeinfra.eu\/charging-session\/invoice\">Recharge \u2013 Lataa kuitti.<\/a><\/p>\n\n\n\n<p>L\u00f6yt\u00e4\u00e4ksesi oikean kuitin sinun on ilmoitettava p\u00e4iv\u00e4m\u00e4\u00e4r\u00e4 ja k\u00e4ytetyn kortin nelj\u00e4 viimeist\u00e4 numeroa.<\/p>\n\n\n\n<p>Jos olet maksanut Apple Paylla tai Google Paylla, on t\u00e4rke\u00e4\u00e4 huomata, ett\u00e4 sinun on k\u00e4ytett\u00e4v\u00e4 lompakossasi olevaa virtuaalista korttinumeroa, ei fyysisen korttisi numeroa.<\/p>\n\n\n\n<p>Jos et l\u00f6yd\u00e4 kuittia, voit ottaa yhteytt\u00e4 asiakaspalveluun, niin autamme sinua mielell\u00e4mme.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9b66efd8 wp-block-columns-is-layout-flex\" style=\"padding-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">Varaus<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\"><strong>Miksi latauksen yhteydess\u00e4 tehd\u00e4\u00e4n katevaraus?<\/strong><\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Kun aloitat latauksen sovelluksella, maksukortilla tai QR-koodille varataan \u20ac 50 suuruinen katevaraus. T\u00e4t\u00e4 summaa ei veloiteta tililt\u00e4si, vaan se pidet\u00e4\u00e4n v\u00e4liaikaisena varauksena. Kun lataustapahtuma on p\u00e4\u00e4ttynyt, sinulta veloitetaan latauksen todellinen summa ja varaus puretaan. Se, kuinka nopeasti summa p\u00e4ivittyy verkkopankissasi, riippuu pankistasi, mutta se voi kest\u00e4\u00e4 muutamasta tunnista jopa viikkoon.<\/p>\n\n\n\n<p>Jos k\u00e4ynniss\u00e4 oleva lataustapahtuma ylitt\u00e4\u00e4 varatun summan, voimme korottaa varausta \u20ac 25 eriss\u00e4 ilman yl\u00e4rajaa sen mukaan, kuinka paljon lataat.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\"><strong>Lataukseni ei k\u00e4ynnistynyt, miksi tilill\u00e4ni on katevaraus?<\/strong><\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Kun aloitat latauksen, kortiltasi tehd\u00e4\u00e4n \u20ac 50 katevaraus. T\u00e4m\u00e4 on vakiomenettely, jolla varmistetaan, ett\u00e4 latausta varten on k\u00e4ytett\u00e4viss\u00e4 riitt\u00e4v\u00e4sti varoja.<\/p>\n\n\n\n<p>Jos lataustapahtuma ei k\u00e4ynnisty, varattua summaa ei veloiteta tililt\u00e4si, ja varaus vapautetaan automaattisesti. T\u00e4m\u00e4 voi kest\u00e4\u00e4 muutaman arkip\u00e4iv\u00e4n pankistasi riippuen.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9b66efd8 wp-block-columns-is-layout-flex\" style=\"padding-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">Recharge-sovellus<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Pyyhk\u00e4isy latauksen aloittamiseksi ei toimi \u2013 mit\u00e4 teen?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Syyn\u00e4 voi olla, ettei maksukortti ole ajan tasalla tai ett\u00e4 sinulla on maksamaton lataustapahtuma.<\/p>\n\n\n\n<p>Jos olet tarkistanut t\u00e4m\u00e4n ja ongelma jatkuu edelleen, voit ottaa yhteytt\u00e4 asiakastukeemme puhelimitse <a href=\"tel:+35820334455\">+358 20 334 455<\/a> tai yhteydenottolomakkeellamme.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Miten l\u00f6yd\u00e4n latausasemat sovelluksen avulla?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Voit l\u00f6yt\u00e4\u00e4 kaikki latausasemamme koko Pohjolassa hakemalla kaupunkia, paikkaa tai osoitetta. Jos haet tietty\u00e4 osoitetta, n\u00e4et, kuinka kaukana eri latausasemat sijaitsevat kyseisest\u00e4 osoitteesta. Sovellus n\u00e4ytt\u00e4\u00e4 my\u00f6s, kuinka pitk\u00e4 k\u00e4velymatka osoitteesta latausasemalle on.<\/p>\n\n\n\n<p>Kun olet paikantanut latausaseman, voit navigoida sinne k\u00e4ytt\u00e4m\u00e4ll\u00e4 esimerkiksi Apple Mapsia, Google Mapsia tai Wazea.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Voinko suodattaa, mitk\u00e4 laturit n\u00e4en sovelluksen latauskartalla?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Kyll\u00e4! Voit suodattaa sek\u00e4 latausnopeuden ett\u00e4 latauspistokkeen tyypin mukaan. K\u00e4yt\u00e4 sovelluksen suodatustoimintoa.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Voinko n\u00e4hd\u00e4 reaaliaikaista tietoa latausasemien saatavuudesta?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Kyll\u00e4, sovellus n\u00e4ytt\u00e4\u00e4, kuinka monta latausaseman latauspistokkeista on vapaana.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Millaisia pistokkeita ja latausnopeuksia latausasemilla on?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Tarjoamme suurteholatureita, joiden latausteho on 150\u2013400 kW, sek\u00e4 pikalatureita 50 kW:sta alkaen. Useimmissa latureissa on CCS-pistoke, mutta tarjoamme my\u00f6s CHAdeMO-pistokkeen useilla paikoilla. Voit helposti suodattaa pistoketyypin mukaan Recharge-sovelluksessa.<\/p>\n\n\n\n<p>Lis\u00e4ksi meill\u00e4 on paljon AC-latureita, joiden latausteho on 3,6\u201322 kW.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Miten luon ja hallinnoin tili\u00e4ni sovelluksessa?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Kun olet ladannut sovelluksen, sinun on rekister\u00f6idytt\u00e4v\u00e4 k\u00e4ytt\u00e4j\u00e4ksi. Saat s\u00e4hk\u00f6postiviestin, jossa sinua pyydet\u00e4\u00e4n aktivoimaan tilisi. Kun olet kirjautunut sis\u00e4\u00e4n sovellukseen, se ohjaa sinut muutaman yksinkertaisen vaiheen l\u00e4pi latauskokemuksen optimoimiseksi. Kaikki tilisi tiedot l\u00f6ytyv\u00e4t sovelluksesta, ja voit sek\u00e4 tarkastella ett\u00e4 muuttaa tietojasi nopeasti ja helposti.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Mit\u00e4 maksukortteja sovellus tukee?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Sovellus tukee maksamista luottokortilla (Visa tai Mastercard) sek\u00e4 Apple Paylla ja Google Paylla. Lis\u00e4\u00e4t maksukortin sovellukseen, ja kun lataat, summa veloitetaan t\u00e4lt\u00e4 kortilta.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Onko sovelluksessa laskutushistoriaa tai kuittitoimintoa?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Kyll\u00e4, voit n\u00e4hd\u00e4 koko lataushistoriasi sovelluksessa, ja voit ladata ja\/tai jakaa kuitin kaikista suorittamistasi lataustapahtumista. Lis\u00e4ksi saat jokaisen lataustapahtuman j\u00e4lkeen s\u00e4hk\u00f6postiin maksuerittelyn.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Onko sovellus yhteensopiva juuri minun s\u00e4hk\u00f6automallini kanssa?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Voit ladata useimpia s\u00e4hk\u00f6autoja Recharge-sovelluksella. Joidenkin automallien kohdalla voit my\u00f6s yhdist\u00e4\u00e4 autotilisi, esimerkiksi Volkswagenilta tai Kialta, sovellukseen. T\u00e4ll\u00f6in saat muun muassa mahdollisuuden n\u00e4hd\u00e4 auton akun varaustason (State of Charge) lataustapahtuman aikana.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Miksi saan virheilmoituksen lis\u00e4tess\u00e4ni maksukortin sovellukseen?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Jos saat virheilmoituksen lis\u00e4tess\u00e4si maksukorttiasi, se johtuu yleens\u00e4 ongelmasta kortin vahvistuksen j\u00e4lkeen. Kun olet suorittanut pannkitunnus -vahvistuksen, sinun on palattava samalle sivulle, jolla alun perin rekister\u00f6it korttitietosi. Siell\u00e4 sinun on vahvistettava kortin rekister\u00f6inti. Kun t\u00e4m\u00e4 vaihe on valmis, sinut ohjataan takaisin sovellukseen, ja maksukortin pit\u00e4isi olla lis\u00e4tty. <\/p>\n\n\n\n<p>Jos ongelmat jatkuvat, pyyd\u00e4mme sinua ottamaan yhteytt\u00e4 asiakaspalveluun lis\u00e4avun saamiseksi.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">En p\u00e4\u00e4se kirjautumaan sovellukseen<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Tarkista, ett\u00e4 s\u00e4hk\u00f6postiosoite ja salasana on sy\u00f6tetty oikein eik\u00e4 ylim\u00e4\u00e4r\u00e4isi\u00e4 v\u00e4lily\u00f6ntej\u00e4 ole lis\u00e4tty. Jos sinulla on jo tili, mutta et p\u00e4\u00e4se kirjautumaan sis\u00e4\u00e4n, valitse \u00bbUnohtunut salasana\u00ab. T\u00e4ll\u00f6in saat linkin uuden salasanan luomiseksi ja p\u00e4\u00e4set takaisin tilillesi.<\/p>\n\n\n\n<p>Jos et viel\u00e4k\u00e4\u00e4n p\u00e4\u00e4se kirjautumaan sis\u00e4\u00e4n salasanan nollaamisen j\u00e4lkeen, suosittelemme p\u00e4ivitt\u00e4m\u00e4\u00e4n sovelluksen uusimpaan versioon tai asentamaan sen uudelleen. Jos ongelma jatkuu, ota yhteytt\u00e4 asiakaspalveluun lis\u00e4avun saamiseksi.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Mik\u00e4 on kaksivaiheinen tunnistautuminen?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Kaksivaiheinen tunnistautuminen (2FA) on ylim\u00e4\u00e4r\u00e4inen suojaustaso, joka suojaa tili\u00e4si. Kun kirjaudut sis\u00e4\u00e4n, sinun on vahvistettava henkil\u00f6llisyytesi sek\u00e4 salasanallasi ett\u00e4 kertak\u00e4ytt\u00f6koodilla, joka l\u00e4hetet\u00e4\u00e4n s\u00e4hk\u00f6postiisi.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\"><strong>En ole saanut vahvistuss\u00e4hk\u00f6postia Recharge-sovelluksesta<\/strong><\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Jos et ole saanut vahvistuss\u00e4hk\u00f6postia, suosittelemme tarkistamaan roskaposti- tai spam-kansion, sill\u00e4 s\u00e4hk\u00f6postit voivat joskus p\u00e4\u00e4ty\u00e4 sinne. Jos et viel\u00e4k\u00e4\u00e4n l\u00f6yd\u00e4 viesti\u00e4, tarkista, ett\u00e4 olet sy\u00f6tt\u00e4nyt oikean s\u00e4hk\u00f6postiosoitteen, ja yrit\u00e4 pyyt\u00e4\u00e4 uutta vahvistuss\u00e4hk\u00f6postia k\u00e4ytt\u00e4m\u00e4ll\u00e4 \u00bbUnohtunut salasana\u00ab -toimintoa.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\"><strong>Sovellus j\u00e4\u00e4 lataamaan tai n\u00e4ytt\u00e4\u00e4 virheilmoituksen \u2013 mit\u00e4 teen?<\/strong><\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Kokeile ensin sulkea ja avata sovellus uudelleen. Tarkista my\u00f6s, ett\u00e4 sinulla on internetyhteys, ett\u00e4 sovellus on p\u00e4ivitetty uusimpaan versioon ja ett\u00e4 maksutapasi on voimassa.<\/p>\n\n\n\n<p>Jos ongelma jatkuu, voit yritt\u00e4\u00e4 aloittaa latauksen uudelleen tai k\u00e4ytt\u00e4\u00e4 toista maksutapaa, kuten korttimaksua tai QR-koodia. Jos lataus ei viel\u00e4k\u00e4\u00e4n k\u00e4ynnisty, suosittelemme ottamaan yhteytt\u00e4 asiakaspalveluun.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Miten voin ilmoittaa ongelmasta tai antaa palautetta?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Sovelluksessa on toiminto, jolla voit antaa palautetta laturista tai lataustapahtumasta, ja arvostamme suuresti, ett\u00e4 teet juuri niin! Asiakkaiden palaute antaa meille mahdollisuuden kehitty\u00e4.<\/p>\n<\/div><\/div><\/div>\n\n\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Miten aloitan ja lopetan lataustapahtuman sovelluksella?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<ol class=\"wp-block-list\">\n<li>Avaa sovellus ja kirjaudu sis\u00e4\u00e4n. Jos et ole lis\u00e4nnyt hyv\u00e4ksytty\u00e4 maksukorttia, sovellus ilmoittaa siit\u00e4.<\/li>\n\n\n\n<li>Kytke latauskaapeli autoon.<\/li>\n\n\n\n<li>Aloita lataus:\n<ol class=\"wp-block-list\">\n<li>Joko paikantamalla laturi sovelluksessa, painamalla \u00bbLataa t\u00e4st\u00e4\u00ab, valitsemalla latauspistoke ja pyyhk\u00e4isem\u00e4ll\u00e4 oikealle aloittaaksesi, tai<\/li>\n\n\n\n<li>k\u00e4ytt\u00e4m\u00e4ll\u00e4 Skannaa QR-koodi -toimintoa skannaamalla latauspisteen QR-koodi. T\u00e4m\u00e4 vie sinut suoraan latauspistokesivulle, jossa voit pyyhk\u00e4ist\u00e4 oikealle aloittaaksesi latauksen.<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>Lopetat latauksen pyyhk\u00e4isem\u00e4ll\u00e4 vasemmalle sivulla, joka n\u00e4ytt\u00e4\u00e4 k\u00e4ynniss\u00e4 olevan lataustapahtuman.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Latauksen yhteydess\u00e4 varattu summa (sovellus)<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Sovelluksella ladattaessa varataan \u20ac 50 summa. Summaa ei veloiteta tililt\u00e4si, vaan se pidet\u00e4\u00e4n v\u00e4liaikaisena varauksena. Kun lataustapahtuma on p\u00e4\u00e4ttynyt, sinulta veloitetaan todellinen summa ja varaus puretaan. Se, kuinka nopeasti summa p\u00e4ivittyy verkkopankissasi, riippuu pankistasi, mutta se voi kest\u00e4\u00e4 jopa viikon.<\/p>\n\n\n\n<p>Jos k\u00e4ynniss\u00e4 oleva lataustapahtuma ylitt\u00e4\u00e4 varatun summan, voimme korottaa varausta \u20ac 25 NOK:n eriss\u00e4 ilman yl\u00e4rajaa sen mukaan, kuinka paljon lataat.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9b66efd8 wp-block-columns-is-layout-flex\" style=\"padding-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">Korttimaksu<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Mit\u00e4 maksukortteja hyv\u00e4ksymme?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Hyv\u00e4ksymme kaikki MasterCard-, Visa- ja Maestro-kortit.<\/p>\n\n\n\n<p>Diners ja Amex eiv\u00e4t ole hyv\u00e4ksyttyj\u00e4 maksukortteja.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Tukeeko maksup\u00e4\u00e4te Samsung Payta, Google Payta ja Apple Payta?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Kyll\u00e4, maksup\u00e4\u00e4tteemme tukevat sek\u00e4 Apple Payta, Google Payta ett\u00e4 Samsung Payta helppoa ja kontaktitonta maksamista varten.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Miten saan kuitin?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>P\u00e4\u00e4set k\u00e4siksi tapahtumiin ja kuittiin <a href=\"http:\/\/receipt.rechargeinfra.eu\/\">t\u00e4\u00e4lt\u00e4<\/a>. Tarvitset latauksessa k\u00e4ytt\u00e4m\u00e4si kortin nelj\u00e4 viimeist\u00e4 numeroa sek\u00e4 latauksen p\u00e4iv\u00e4m\u00e4\u00e4r\u00e4n.<\/p>\n\n\n\n<p><strong>T\u00e4rke\u00e4\u00e4 tietoa:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Jos olet k\u00e4ytt\u00e4nyt digitaalista maksupalvelua, kuten <strong>Apple Payta<\/strong> tai <strong>Google Payta<\/strong>, huomaa, ett\u00e4 sovelluksessa olevalla digitaalisella kortilla on usein <strong>eri nelj\u00e4 viimeist\u00e4 numeroa<\/strong> kuin fyysisell\u00e4 kortillasi. N\u00e4it\u00e4 digitaalisia numeroita sinun on k\u00e4ytett\u00e4v\u00e4 tapahtuman hakemiseen. <em>Voit tarkistaa t\u00e4m\u00e4n puhelimesi lompakon asetuksista.<\/em><\/li>\n\n\n\n<li><strong>P\u00e4iv\u00e4m\u00e4\u00e4r\u00e4, jolloin sinua veloitetaan<\/strong> latauksesta, voi poiketa siit\u00e4 p\u00e4iv\u00e4st\u00e4, jolloin todella latasit. Jos et l\u00f6yd\u00e4 kuittiasi, suosittelemme hakemaan 1\u20132 p\u00e4iv\u00e4\u00e4 ennen ja j\u00e4lkeen kyseisen latausp\u00e4iv\u00e4n.<\/li>\n\n\n\n<li>Esiin voi tulla <strong>muita lataustapahtumia<\/strong>, jotka eiv\u00e4t ole sinun, jos muut asiakkaat ovat k\u00e4ytt\u00e4neet korttia, jolla on samat nelj\u00e4 viimeist\u00e4 numeroa, ja ladanneet Rechargella samana p\u00e4iv\u00e4n\u00e4. Tarkista huolellisesti tiedot, kuten paikka, ajankohta ja summa, tunnistaaksesi oikean tapahtuman.<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Mill\u00e4 latureilla on korttimaksu?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Korttimaksu on kaikilla yli 50 kW:n suurteholatureillamme.<\/p>\n\n\n\n<p>Jos laturilla ei ole korttimaksua, voit ladata Recharge-sovelluksen ja aloittaa latauksen sovelluksen kautta, tai skannata laturin QR-koodin verkkomaksua varten. Tarjoamme latausta my\u00f6s <a href=\"https:\/\/rechargeinfra.com\/fi\/palveluntarjoajat\/\" type=\"page\" id=\"417\">latauspalveluntarjoajiemme<\/a> kautta.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Pankkikortilla ladattaessa varattu summa<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Korttimaksun yhteydess\u00e4 varataan \u20ac 50 summa. Summaa ei veloiteta tililt\u00e4si, vaan se pidet\u00e4\u00e4n v\u00e4liaikaisena varauksena. Kun lataustapahtuma on p\u00e4\u00e4ttynyt, sinulta veloitetaan todellinen summa ja varaus puretaan. Se, kuinka nopeasti summa p\u00e4ivittyy verkkopankissasi, riippuu pankistasi, mutta se voi kest\u00e4\u00e4 jopa viikon.<\/p>\n\n\n\n<p>Jos k\u00e4ynniss\u00e4 oleva lataustapahtuma ylitt\u00e4\u00e4 varatun summan, voimme korottaa varausta \u20ac 25 eriss\u00e4 ilman yl\u00e4rajaa sen mukaan, kuinka paljon lataat.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9b66efd8 wp-block-columns-is-layout-flex\" style=\"padding-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">RFID-latauskortti\/-tunniste<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Miten tilaan Recharge-latauskortin?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Voit tilata Recharge-latauskortin helposti suoraan Recharge-sovelluksesta. Siirry kohtaan&nbsp;<strong>Profiili<\/strong>&nbsp;ja valitse&nbsp;<strong>Lataustunniste<\/strong>. Paina sen j\u00e4lkeen&nbsp;<strong>Lis\u00e4\u00e4 kortti<\/strong>&nbsp;ja valitse&nbsp;<strong>Tilaa latauskortti<\/strong>. Kun tilaus on tehty, l\u00e4het\u00e4mme latauskortin sovellukseen rekister\u00f6ityyn osoitteeseen.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Olen tilannut latauskortin, mutta sit\u00e4 ei ole tullut?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Jos latauskortin tilauksesta on yli 10 p\u00e4iv\u00e4\u00e4, ota yhteytt\u00e4 asiakastukeemme <a href=\"tel:+35820334455\">+358 20 334 455<\/a> saadaksesi apua. Kortti l\u00e4hetet\u00e4\u00e4n Alankomaista, joten sen saapuminen Suomi voi kest\u00e4\u00e4 jonkin aikaa.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Voinko k\u00e4ytt\u00e4\u00e4 muiden palveluntarjoajien latauskorttia\/-tunnistetta Rechargella?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Kyll\u00e4, teemme yhteisty\u00f6t\u00e4 useiden eri latauspalveluntarjoajien kanssa. Katso luettelo kaikista <a href=\"https:\/\/rechargeinfra.com\/fi\/palveluntarjoajat\/\" type=\"page\" id=\"417\">latauspalveluntarjoajista t\u00e4\u00e4lt\u00e4<\/a>.<\/p>\n\n\n\n<p>Jos huomaat, ettei lataustunnisteesi toimi Rechargella, ota yhteytt\u00e4 suoraan <a href=\"https:\/\/rechargeinfra.com\/fi\/palveluntarjoajat\/\" type=\"page\" id=\"417\">latauspalveluntarjoajaan<\/a>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Voinko rekister\u00f6id\u00e4 muiden palveluntarjoajien latauskortin\/-tunnisteen Recharge-sovellukseen?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Ei, t\u00e4ll\u00e4 hetkell\u00e4 Recharge-sovellus tukee vain Recharge-latauskortteja. Voit tilata Recharge-latauskortin Recharge-sovelluksesta.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9b66efd8 wp-block-columns-is-layout-flex\" style=\"padding-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">Tilaukset<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Onko tilauksessa sitoutumisaikaa?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Ei, sitoutumisaikaa ei ole. Voit irtisanoa tilauksen milloin tahansa, ja se on voimassa seuraavaan laskutusp\u00e4iv\u00e4\u00e4n asti.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Koskeeko tilaus kaikkia laturityyppej\u00e4?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>MOVE-tilaus on voimassa kaikilla Rechargen suurteholatureilla ja pikalatureilla (yli 50 kW) Norjassa, Ruotsissa ja Suomessa.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Miten tilaus veloitetaan?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Tilausmaksu veloitetaan kuukausittain siit\u00e4 p\u00e4iv\u00e4st\u00e4 alkaen, jolloin aloitat sen. T\u00e4st\u00e4 p\u00e4iv\u00e4st\u00e4 tulee kiinte\u00e4 veloitusp\u00e4iv\u00e4si joka kuukausi.<\/p>\n\n\n\n<p><strong>Esimerkki:<\/strong> Jos aloitat tilauksen 9. kes\u00e4kuuta, seuraava maksu tapahtuu 9. hein\u00e4kuuta.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Voinko k\u00e4ytt\u00e4\u00e4 tilausta useissa maissa?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Kyll\u00e4, MOVE on voimassa Norjassa, Ruotsissa ja Suomessa. Kuukausihinta on sama, mutta kWh-kohtainen latauksen hinta voi vaihdella maittain. L\u00f6yd\u00e4t ajantasaiset hinnat kullekin maalle verkkosivuiltamme.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Miten irtisanon tilauksen?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Voit irtisanoa tilauksen milloin tahansa Recharge-sovelluksessa. Tilaus on voimassa kuluvan kauden loppuun ja p\u00e4\u00e4ttyy automaattisesti seuraavana laskutusp\u00e4iv\u00e4n\u00e4. Laskutusp\u00e4iv\u00e4 n\u00e4kyy aina sovelluksessa.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Voinko ladata ilman tilausta?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Kyll\u00e4, voit ladata ilman tilausta. Voit maksaa helposti kortilla, lataustunnisteella, QR-koodilla tai sovelluksen kautta tekem\u00e4tt\u00e4 tilausta.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9b66efd8 wp-block-columns-is-layout-flex\" style=\"padding-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">Lataus<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Minulla on ongelmia latauksessa, mit\u00e4 teen?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Latauksen ep\u00e4onnistumiseen voi olla useita syit\u00e4. T\u00e4ss\u00e4 muutamia vinkkej\u00e4 siit\u00e4, mit\u00e4 voit tehd\u00e4, jos lataus ei onnistu:<\/p>\n\n\n\n<p><strong>Irrota kaapeli, aseta se takaisin laturiin ja yrit\u00e4 uudelleen.<\/strong> Noudata laturin ohjeita kohta kohdalta. Ohjeemme on laadittu erityisesti sille laturimallille, jonka \u00e4\u00e4rell\u00e4 olet.<\/p>\n\n\n\n<p><strong>Tarkista, onko h\u00e4t\u00e4pys\u00e4ytin painettu sis\u00e4\u00e4n.<\/strong> Se voi n\u00e4ytt\u00e4\u00e4 hieman erilaiselta eri latausasemilla, mutta yleens\u00e4 se on punainen painike. Usein sen voi helposti k\u00e4\u00e4nt\u00e4\u00e4 takaisin normaaliasentoon.<\/p>\n\n\n\n<p><strong>Kokeile toista aloitustapaa.<\/strong> Jos lataat sovelluksella tai lataustunnisteella, valitussa maksuratkaisussa voi olla ongelmia, jotka est\u00e4v\u00e4t latauksen.<\/p>\n\n\n\n<p><strong>Kokeile toista laturia samalla paikalla.<\/strong> Joskus voi valitettavasti k\u00e4yd\u00e4 niin, ett\u00e4 jokin laturi on poissa k\u00e4yt\u00f6st\u00e4. Se ei v\u00e4ltt\u00e4m\u00e4tt\u00e4 tarkoita, ett\u00e4 kaikki paikan laturit olisivat poissa k\u00e4yt\u00f6st\u00e4.<\/p>\n\n\n\n<p><strong>Soita asiakaspalveluun.<\/strong> Asiakaspalvelumme voi auttaa sinua. He ratkaisevat useimmat puhelimitse tulevat ongelmat heti ensimm\u00e4isell\u00e4 yhteydenotolla. Asiakaspalvelumme on auki ymp\u00e4ri vuorokauden: <a href=\"tel:+35820334455\">+358 20 334 455<\/a>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Miss\u00e4 voin ladata?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p id=\"block-403ed310-1159-4cd8-8f14-c13e96217180\">Voit ladata avoimessa latausverkostossamme Norjassa, Ruotsissa ja Suomessa. L\u00f6yd\u00e4t luettelon kaikista latureista <a href=\"https:\/\/rechargeinfra.com\/fi\/latauskartta\/\" type=\"page\" id=\"409\">latauskartastamme<\/a>!<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Mit\u00e4 eroa on normaalilaturilla, pikalaturilla ja suurteholaturilla?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>N\u00e4m\u00e4 kolme laturityyppi\u00e4 kertovat tehosta\/latausnopeudesta, eli siit\u00e4, kuinka kauan laturilta kest\u00e4\u00e4 toimittaa virtaa s\u00e4hk\u00f6autolle. Kaikki s\u00e4hk\u00f6autot eiv\u00e4t pysty hy\u00f6dynt\u00e4m\u00e4\u00e4n laturin tarjoamaa enimm\u00e4islatausnopeutta. Jos olet ep\u00e4varma, mitk\u00e4 laturityypit sopivat s\u00e4hk\u00f6autoosi, voit selvitt\u00e4\u00e4 t\u00e4m\u00e4n autosi j\u00e4lleenmyyj\u00e4lt\u00e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Normaalilaturi: 3,6 \u2013 22 kW. Arvioitu latausaika (80%) 3\u201310 tuntia.<\/li>\n\n\n\n<li>Pikalaturi: 50 \u2013 150 kW. Arvioitu latausaika (tarpeen mukaan) 15 \u2013 120 minuuttia.<\/li>\n\n\n\n<li>Suurteholaturi: Yli 150 kW. Arvioitu latausaika (tarpeen mukaan) 10 \u2013 45 minuuttia.<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Miksi auto latautuu hitaammin kylm\u00e4ll\u00e4 s\u00e4\u00e4ll\u00e4?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Pikalataus on hitaampaa, kun akku on kylm\u00e4. T\u00e4m\u00e4 johtuu yksinkertaisesti akkukemiasta: ionit liikkuvat kylm\u00e4ss\u00e4 akkupaketissa hitaammin kuin l\u00e4mpim\u00e4ss\u00e4. Kylmyydell\u00e4 ei ole vaikutusta itse laturiin, ja se antaa saman tehon, jolla se on merkitty. Auton akunhallintaj\u00e4rjestelm\u00e4 rajoittaa latausnopeutta akun s\u00e4\u00e4st\u00e4miseksi.<\/p>\n\n\n\n<p><em>Vinkki: Jotta lataus sujuisi nopeammin kylm\u00e4ll\u00e4 s\u00e4\u00e4ll\u00e4, s\u00e4hk\u00f6auto kannattaa ladata, kun akku on l\u00e4mmin. Suunnittele esimerkiksi lataustauko matkan loppupuolelle.<\/em><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Mik\u00e4 latauskaapeli sopii autooni?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Latauskaapeleita on useita tyyppej\u00e4, ja monilla asemilla voit valita <a href=\"https:\/\/rechargeinfra.com\/fi\/latauskartta\/\" type=\"page\" id=\"409\">useista latausvaihtoehdoista<\/a>.<\/p>\n\n\n\n<p><strong>Normaalilatausta varten<\/strong> sinun on aina pidett\u00e4v\u00e4 mukanasi oma Mode 3 Type 2 -latauskaapeli, joka sopii autoosi. T\u00e4m\u00e4 on yleens\u00e4 vakiovaruste kaikissa uusissa s\u00e4hk\u00f6autoissa, ja s\u00e4hk\u00f6auton ostaessaan saa tavallisesti mukaan kaksi kaapelia. Latauskaapelia, jonka p\u00e4\u00e4ss\u00e4 on tavallinen \u00bbpistotulppa\u00ab, ei voi k\u00e4ytt\u00e4\u00e4 julkisilla latausasemillamme.<\/p>\n\n\n\n<p><strong>Pika- ja suurteholatureissa<\/strong> on aina kiinte\u00e4sti asennetut kaapelit, ja useimmilla latausasemilla on sek\u00e4 CCS\/Combo-pistoke ett\u00e4 CHAdeMO-pistoke. Vain toinen niist\u00e4 sopii autoosi. Useimmat uudet s\u00e4hk\u00f6autot toimitetaan nyky\u00e4\u00e4n CCS-liit\u00e4nn\u00e4ll\u00e4, joka on eurooppalainen latauskaapeleiden standardi.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Miksi en saa enemp\u00e4\u00e4 virtaa?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Se, kuinka paljon virtaa saat tietyss\u00e4 ajassa eli <strong>latausnopeus<\/strong>, riippuu useista asioista; muun muassa siit\u00e4, mik\u00e4 s\u00e4hk\u00f6automalli sinulla on, millaisella latausasemalla lataat, akun l\u00e4mp\u00f6tilasta ja auton akun varaustasosta.<\/p>\n\n\n\n<p>Auto m\u00e4\u00e4r\u00e4\u00e4 aina, kuinka paljon virtaa se voi vastaanottaa! Auton akunhallintaj\u00e4rjestelm\u00e4 rajoittaa latausnopeutta akun s\u00e4\u00e4st\u00e4miseksi.<\/p>\n\n\n\n<p><em>Esimerkki: S\u00e4hk\u00f6auto, joka ei voi latautua suuremmalla teholla kuin 40 kW, ei siksi voi saada enemp\u00e4\u00e4 kuin 40 kW \u2013 vaikka laturin enimm\u00e4islatausnopeus olisi 150 kW.<\/em><\/p>\n\n\n\n<p>Kaikki latausasemamme on merkitty enimm\u00e4islatausnopeudella. Huomaa siis, ett\u00e4 vaikka s\u00e4hk\u00f6autosi voisi vastaanottaa 150 kW:n latausnopeuden, se ei voi koskaan saada enemp\u00e4\u00e4 kuin mit\u00e4 latausasemalle on merkitty.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">En saa irrotettua latauskaapelia autosta\/latausasemasta, mit\u00e4 teen?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Aloita aina ty\u00f6nt\u00e4m\u00e4ll\u00e4 kaapeli takaisin autoon ja k\u00e4ynnist\u00e4 lataus uudelleen. Lopeta sitten lataus ja yrit\u00e4 irrottaa pistoke uudelleen.<\/p>\n\n\n\n<p>Jos et saa kaapelia irti pikalaturista, auto todenn\u00e4k\u00f6isesti lukitsee kaapelin. Monissa autoissa on vapautuspainike, ja tietoa siit\u00e4 l\u00f6ytyy auton k\u00e4ytt\u00f6ohjeesta.<\/p>\n\n\n\n<p>Jos et saa kaapelia irti normaalilaturista, yrit\u00e4 ensin irrottaa se autosta. T\u00e4m\u00e4 katkaisee virtapiirin ja vapauttaa laturin lukitustapin.<\/p>\n\n\n\n<p>Jos olet edelleen jumissa, soita meille numeroon <a href=\"tel:+35820334455\">+358 20 334 455<\/a>, niin voimme auttaa sinua!<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\"><strong><strong>Mit\u00e4 teen, jos latausasema ei toimi?<\/strong><\/strong><\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Latausaseman tilap\u00e4iseen toimimattomuuteen voi olla useita syit\u00e4. Monissa tapauksissa ongelma voidaan ratkaista nopeasti.<\/p>\n\n\n\n<p>Yleisi\u00e4 syit\u00e4 voivat olla:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>H\u00e4t\u00e4pys\u00e4ytyspainike on aktivoitu ja se on nollattava<\/li>\n\n\n\n<li>Laturi on k\u00e4ynnistett\u00e4v\u00e4 uudelleen<\/li>\n\n\n\n<li>Mobiiliverkon tilap\u00e4iset ongelmat vaikuttavat sovellus- tai verkkomaksuun<\/li>\n\n\n\n<li>Vika vaatii huoltoa tai varaosia<\/li>\n<\/ul>\n\n\n\n<p>Ota tarvittaessa yhteytt\u00e4 asiakaspalveluun puhelimitse <a href=\"tel:+35820334455\">+358 20 334 455<\/a> tai <a href=\"mailto: asiakaspalvelu@rechargeinfra.com\">s\u00e4hk\u00f6postitse<\/a> ymp\u00e4ri vuorokauden. Monissa tapauksissa voimme auttaa sinua suoraan tai aloittaa vianm\u00e4\u00e4rityksen heti.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\"><strong>Miksi latausaseman korjaaminen voi vied\u00e4 aikaa?<\/strong><\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Jotkin viat voidaan korjata nopeasti, kun taas toiset vaativat huoltoa paikan p\u00e4\u00e4ll\u00e4 tai osien vaihtoa. Korjausaikaan voivat vaikuttaa muun muassa:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Varaosien odotusaika<\/li>\n\n\n\n<li>Laitteiden vianm\u00e4\u00e4ritys ja testaus<\/li>\n\n\n\n<li>Yhteydenpito laitetoimittajan tai huoltokumppanin kanssa<\/li>\n<\/ul>\n\n\n\n<p>Ilmoita aina <a href=\"https:\/\/rechargeinfra.com\/fi\/asiakaspalvelu\/\" type=\"page\" id=\"398\">asiakaspalveluun<\/a>, jos huomaat latausaseman, joka ei toimi. Tiimimme voivat usein tutkia vian et\u00e4n\u00e4 ja k\u00e4ynnist\u00e4\u00e4 tarvittavat toimenpiteet nopeasti.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Miten voin ehdottaa uusia paikkoja, ja miten laajennustarvetta seurataan?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Otamme mielell\u00e4mme vastaan ehdotuksia uusista latauspaikoista tai olemassa olevien asemien laajennuksista. L\u00e4het\u00e4 meille <a href=\"mailto: asiakaspalvelu@rechargeinfra.com\">s\u00e4hk\u00f6postia<\/a> toivomastasi paikasta, mielell\u00e4\u00e4n postinumero ja paikan nimi mukaan lukien.<\/p>\n\n\n\n<p>Kaikki ehdotukset huomioidaan osana latausverkostomme kehitt\u00e4mist\u00e4 yhdess\u00e4 liikennetietojen, lataustarpeen ja k\u00e4ytett\u00e4viss\u00e4 olevan verkkokapasiteetin kanssa.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9b66efd8 wp-block-columns-is-layout-flex\" style=\"padding-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">Latauspalveluntarjoajat<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px solid null;border-right:0px solid null;border-bottom:2px solid #ffc836;border-left:0px solid null\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Mik\u00e4 on latauspalveluntarjoaja?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:1px solid #e3dfdf38;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Latauspalveluntarjoaja tarjoaa latauspalveluita, kuten maksamista sovelluksella tai lataustunnisteella. Ja koska Recharge yll\u00e4pit\u00e4\u00e4 avointa latausverkostoa, latauspalveluntarjoajilla on mahdollisuus tarjota palveluitaan latausasemillamme. N\u00e4in voimme antaa sinulle asiakkaana valinnanvapauden valita sinulle parhaiten sopiva palveluntarjoaja.<\/p>\n\n\n\n<p>Jokainen latauspalveluntarjoaja m\u00e4\u00e4ritt\u00e4\u00e4 itse hinnat ja ehdot. Voit ladata my\u00f6s drop-in-periaatteella latausasemillamme ilman, ett\u00e4 olet rekister\u00f6itynyt latauspalveluntarjoajalle.<\/p>\n\n\n\n<p>T\u00e4st\u00e4 koosteesta l\u00f6yd\u00e4t luettelon kaikista <a href=\"https:\/\/rechargeinfra.com\/fi\/palveluntarjoajat\/\" type=\"page\" id=\"417\">latauspalveluntarjoajista<\/a>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px none undefined;border-right:0px none undefined;border-bottom:2px solid #ffc836;border-left:0px none undefined\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Mik\u00e4 on avoin latausverkosto?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:0px none undefined;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Kaikki latauspalveluntarjoajat eiv\u00e4t yll\u00e4pid\u00e4 tai omista omia latausasemia. Recharge tekee niin. Avoimessa latausverkostossa latauspalveluntarjoajat k\u00e4ytt\u00e4v\u00e4t latausasemiamme, jotta heill\u00e4 on mahdollisuus myyd\u00e4 latauspalveluitaan. Me Rechargella uskomme, ett\u00e4 t\u00e4m\u00e4 asenne jakamiskulttuuriin hy\u00f6dytt\u00e4\u00e4 meit\u00e4 kaikkia tulevaisuudessa!<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px solid null;border-right:0px solid null;border-bottom:2px solid #ffc836;border-left:0px solid null\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Mit\u00e4 latauspalveluntarjoajia Recharge tarjoaa?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:1px solid #e3dfdf38;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Latauspalveluntarjoajien luettelo kasvaa jatkuvasti, ja t\u00e4\u00e4lt\u00e4 l\u00f6yd\u00e4t ajantasaisen luettelon kaikista <a href=\"https:\/\/rechargeinfra.com\/fi\/palveluntarjoajat\/\" type=\"page\" id=\"417\">latauspalveluntarjoajistamme<\/a>.<\/p>\n\n\n\n<p>Kaikilla latauspalveluntarjoajilla ei ole p\u00e4\u00e4sy\u00e4 kaikille latausasemille. L\u00f6yd\u00e4 k\u00e4ytett\u00e4viss\u00e4 olevat latausasemat <a href=\"https:\/\/rechargeinfra.com\/fi\/latauskartta\/\" type=\"page\" id=\"409\">latauskartastamme<\/a>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px solid null;border-right:0px solid null;border-bottom:2px solid #ffc836;border-left:0px solid null\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Latausoperaattori ja latauspalveluntarjoaja \u2013 kehen otan yhteytt\u00e4 miss\u00e4kin asiassa?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:1px solid #e3dfdf38;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p><strong>Jos sinulla on ongelmia sovelluksella tai tunnisteella lataamisessa<\/strong> tai kysymyksi\u00e4 latauspalveluntarjoajan kautta tapahtuvaan lataukseen liittyv\u00e4st\u00e4 maksusta, ota yhteytt\u00e4 sovelluksen\/tunnisteen toimittajaan. <a href=\"https:\/\/rechargeinfra.com\/fi\/asiakaspalvelu\/\" type=\"page\" id=\"398\">L\u00f6yd\u00e4t kaikki yhteystiedot t\u00e4\u00e4lt\u00e4<\/a>.<\/p>\n\n\n\n<p><strong>Jos lataat drop-in-periaatteella<\/strong> ja sinulla on kysymyksi\u00e4 t\u00e4st\u00e4 tai haluat ilmoittaa viasta laturissa, joka ei toimi, ota yhteytt\u00e4 Rechargeen. Voit soittaa ymp\u00e4ri vuorokauden avoinna olevaan asiakaspalveluumme numeroon <a href=\"tel:+35820334455\">+358 20 334 455<\/a> tai kirjoittaa meille osoitteeseen <a href=\"mailto:asiakaspalvelu@rechargeinfra.com\">asiakaspalvelu@rechargeinfra.com<\/a>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_894f42ec_0\" data-aab-accordion-id=\"aab_accordion_894f42ec_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_right_icon \" style=\"background-color:#ffffff;border-top:0px solid null;border-right:0px solid null;border-bottom:2px solid #ffc836;border-left:0px solid null\"><div class=\"aab__accordion_heading aab_right_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 identifier=\"heading\" class=\"aab__accordion_title\" style=\"margin:0\">Voinko k\u00e4ytt\u00e4\u00e4 muiden palveluntarjoajien lataustunnistetta tai sovellusta Rechargella?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body  \" role=\"region\" style=\"display:none;border-top:1px solid #e3dfdf38;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p>Kyll\u00e4, voit k\u00e4ytt\u00e4\u00e4 sek\u00e4 lataustunnistetta ett\u00e4 sovellusta eri latauspalveluntarjoajilta latausasemillamme. Katso t\u00e4ydellinen luettelo <a href=\"https:\/\/rechargeinfra.com\/fi\/palveluntarjoajat\/\" type=\"page\" id=\"417\">latauspalveluntarjoajistamme t\u00e4\u00e4lt\u00e4<\/a>.<\/p>\n\n\n\n<p>Rechargella on my\u00f6s oma sovellus! Sen l\u00f6yd\u00e4t App Storesta ja Google Playsta. Katso erillinen Recharge-sovellusta k\u00e4sittelev\u00e4 kysymykset ja vastaukset -osio.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>FAQ Usein kysytty\u00e4 s\u00e4hk\u00f6auton lataamisesta Mietitk\u00f6, mit\u00e4 lataaminen maksaa tai miten toimia, jos latauspiste ei toimi? T\u00e4\u00e4lt\u00e4 l\u00f6yd\u00e4t vastaukset tavallisimpiin s\u00e4hk\u00f6auton lataamista koskeviin kysymyksiin. Kuitti ja maksu Varaus Recharge-sovellus Korttimaksu RFID-latauskortti\/-tunniste Tilaukset Lataus Voucher Latauspalveluntarjoajat<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-2893","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Recharge Finland<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rechargeinfra.com\/fi\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Recharge Finland\" \/>\n<meta property=\"og:description\" content=\"FAQ Usein kysytty\u00e4 s\u00e4hk\u00f6auton lataamisesta Mietitk\u00f6, mit\u00e4 lataaminen maksaa tai miten toimia, jos latauspiste ei toimi? 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