Phone: +47 69 14 14 10
E-mail: kundeservice@rechargeinfra.com
Do you have questions related to registration of RFID tags or charge cards, charging with app or payments related to an e-mobility service provider? At our charging stations, you can choose between different e-mobility service providers, and questions related to use, prices and technical support are directed to your e-mobility service provider.
E-mobility service providers’ customer service
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Fortum Charge&Drive
If you are a Fortum customer and have questions about payment, invoices, or how to use the charging app or RFID tag or charge card, you can contact Fortum’s customer service on 22 55 54 24 or by sending an e-mail to chargedrive.no@fortum.com.
You can find more information at Fortum.com
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EasyPark
You can contact EasyPark’s customer service on 23 30 88 80 or by sending an e-mail to kundeservice@easypark.net.
For faster processing, please provide your telephone number, number plate, customer number or other relevant identification in your e-mail.
You can find more information at EasyPark.com
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Plugsurfing
You can contact Plugsurfing’s customer service on 0800 62379.
For calls from mobiles and some landlines, costs may vary depending on the operator.
You can find more information at Plugsurfing.com
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NewMotion
You can contact NewMotion’s customer service on +31 880 109 500 or by sending an e-mail to kundeservice@newmotion.com
You can find more information at newmotion.com
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Elton (Norway only)
You can contact Elton’s customer service on 21 89 87 90 or by sending an e-mail to elton@vglab.no
You can find more information at elton.app
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We Charge
We Charge customer service can be contacted by phone on 0800-443347328 or by sending an e-mail to wecharge-support@volkswagen.de
You find more information on VW webpages