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Customer Service

Don’t hesitate to contact us if you have questions about charging with SMS or QR-code, or if you have discovered a technical problem with one of our chargers. Our customer service is always available – 24 hours a day, 365 days a year.

Phone: +47 69 14 14 10

E-mail: kundeservice@rechargeinfra.com

Do you have questions related to registration of RFID tags or charge cards, charging with app or payments related to an e-mobility service provider? At our charging stations, you can choose between different e-mobility service providers, and questions related to use, prices and technical support are directed to your e-mobility service provider.

E-mobility service providers’ customer service

  • EasyPark

    You can contact EasyPark’s customer service on 23 30 88 80 or by sending an e-mail to kundeservice@easypark.net.

    For faster processing, please provide your telephone number, number plate, customer number or other relevant identification in your e-mail.

    You can find more information at EasyPark.com

  • Plugsurfing

    You can contact Plugsurfing’s customer service on 0800 62379.

    For calls from mobiles and some landlines, costs may vary depending on the operator.

    You can find more information at Plugsurfing.com